Initial Disclosure

Initial Disclosure Document

About Us

We are Bridle Asset Finance part of the Bridle Group and a trading name of Hanborough Enterprises Limited. Hanborough Enterprises Ltd is a company registered in England no 07216831 and our registered office is Jamesons House, Compton Way, Witney, Oxfordshire OX28 3AB.

Our trading address is Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW.

We are authorised and regulated by the Financial Conduct Authority for consumer credit activities and insurance distribution. Our Firm Reference Number is 631448 which can be verified by viewing the Financial Services Register at www.fca.org.uk

Our Data Protection Licence number is Z264186X.

We are a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct.

We are a credit broker of asset finance; we are not a funder or lender.

Our Services

We are an asset finance broker and offer a range of asset finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender.

General Data Protection Regulation

During the process of obtaining finance for your asset we will need to collect personal information from you and this will be passed on to one or more third party lenders to enable them to make a credit decision. We will also need to pass personal data to asset, insurance and maintenance suppliers following acceptance of finance and your order and within our company Group for reporting purposes. We will not disclose your personal details outside of this unless we have your express permission. For full details please see our Privacy Policy at  www.bridleassetfinance.uk/privacy-policy

Charges for our services

We will not charge you a fee for our service.

Order Cancellation

If you cancel your order, we will not charge you. However, the supplying dealer may levy a cancellation charge and they will notify you of this.

Complaints

Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.

A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.bridleassetfinance.co.uk/complaints-procedure:

  • Name, Address, Telephone No. and Email Address (if appropriate) of the complainant
  • Date of complaint
  • Details of the complaint

You may notify us of your complaint by phone, by email or by writing to us:

Bridle Asset Finance

Tamarisk House

North Leigh Business Park

North Leigh

Witney

Oxfordshire

OX29 6SW