Initial Disclosure Document
We are Bridle Asset Finance part of the Bridle Group and a trading name of Hanborough Enterprises Limited. Hanborough Enterprises Ltd is a company registered in England no 07216831 and our registered office is Jamesons House, Compton Way, Witney, Oxfordshire OX28 3AB.
Our trading address is Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW.
We are authorised and regulated by the Financial Conduct Authority for consumer credit activities and insurance distribution. Our Firm Reference Number is 631448 which can be verified by viewing the Financial Services Register at www.fca.org.uk
Our Data Protection Licence number is Z264186X.
We are a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct.
We are a credit broker of asset finance; we are not a funder or lender.
We are an asset finance broker and offer a range of asset finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender.
General Data Protection Regulation
Charges for our services
We will not charge you a fee for our service.
If you cancel your order, we will not charge you. However, the supplying dealer may levy a cancellation charge and they will notify you of this.
Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.
A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.bridleassetfinance.co.uk/complaints-procedure:
- Name, Address, Telephone No. and Email Address (if appropriate) of the complainant
- Date of complaint
- Details of the complaint
You may notify us of your complaint by phone, by email or by writing to us:
Bridle Asset Finance
North Leigh Business Park